Hydro Stuck Sync

Incident Report for Encircle

Resolved

This incident has been resolved.
Posted Jun 04, 2026 - 11:10 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2026 - 10:13 EDT

Investigating

We have identified an issue that may cause stuck syncs on mobile devices related to Hydro, and may prevent users from generating Hydro Reports on web or mobile. We are working to resolve these issues as quickly as possible and we appreciate your patience and apologize for the inconvenience.
Posted Jun 04, 2026 - 09:47 EDT
This incident affected: Encircle Platform.