All Systems Operational
Encircle Platform
Operational
90 days ago
99.92 % uptime
Today
Encircle Mobile app Operational
Encircle Web App
Operational
90 days ago
99.89 % uptime
Today
Link by Encircle
Operational
Encircle API
Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 28, 2023

No incidents reported today.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Resolved - This incident has been resolved.
Sep 22, 12:50 EDT
Investigating - Users may be unable to create claims from an External Assignment on the mobile app. As a workaround, creating claims from External Assignments still works as intended on the web app.
Sep 21, 12:33 EDT
Resolved - This incident has been resolved.
Sep 22, 12:23 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 06:26 EDT
Identified - We have identified a bug on the mobile app with iOS 17 where the app may crash when using the camera. If possible, please delay updating to the latest iOS.
Sep 20, 10:39 EDT
Sep 21, 2023
Sep 20, 2023
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Resolved - This incident has been resolved.
Sep 14, 13:02 EDT
Update - We are continuing to work on a fix for this issue.
Sep 14, 11:35 EDT
Identified - Policyholders may receive an error message when trying to open or sign documents sent to them using Policyholder link. We are working to find the cause and resolve this as quickly as possible
Sep 14, 11:35 EDT