Encircle Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Encircle Platform

Operational

90 days ago

99.92 % uptime

Today

Encircle Mobile app Operational

Encircle Web App

Operational

90 days ago

99.89 % uptime

Today

Link by Encircle

Operational

Encircle API

Operational

90 days ago

99.94 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 28, 2023

No incidents reported today.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

Feature Impaired

Resolved - This incident has been resolved.
Sep 22, 12:50 EDT

Investigating - Users may be unable to create claims from an External Assignment on the mobile app. As a workaround, creating claims from External Assignments still works as intended on the web app.
Sep 21, 12:33 EDT

Feature Impaired

Resolved - This incident has been resolved.
Sep 22, 12:23 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 06:26 EDT

Identified - We have identified a bug on the mobile app with iOS 17 where the app may crash when using the camera. If possible, please delay updating to the latest iOS.
Sep 20, 10:39 EDT

Sep 21, 2023

Sep 20, 2023

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

Feature Impaired - Documents in Policyholder Link

Resolved - This incident has been resolved.
Sep 14, 13:02 EDT

Update - We are continuing to work on a fix for this issue.
Sep 14, 11:35 EDT

Identified - Policyholders may receive an error message when trying to open or sign documents sent to them using Policyholder link. We are working to find the cause and resolve this as quickly as possible
Sep 14, 11:35 EDT

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