Platform impaired

Incident Report for Encircle

Resolved

Our cloud provider was having issues with our primary database server, which led to service disruption. While the underlying issue was outside our control, we'll be looking to improve our response to situations like this in the future.
Posted Jun 01, 2025 - 05:46 EDT

Identified

An issue with the cloud provider is preventing our primary database to start properly. We are actively working with them to resolve this issue as soon as possible
Posted Jun 01, 2025 - 05:32 EDT

Investigating

We're having issues with our primary database. We're trying to restore operations as quickly as we can.
Posted Jun 01, 2025 - 05:03 EDT
This incident affected: Encircle Platform.