A new app version (5.17.2) that resolves this syncing issue should now be available. Please update Encircle in the App Store. If you are still having syncing issues after this update, please contact Support at support@encircleapp.com or 1-888-937-1077
Posted Jul 30, 2025 - 14:18 EDT
Investigating
We have identified an issue that may cause syncing issues for iOS devices running the app version 5.17.1. You can continue to work normally in Encircle, but data may not sync at this time. We are working to resolve this as quickly as possible and apologize for the inconvenience.