Feature Impaired

Incident Report for Encircle

Resolved

This incident has been resolved.

Posted Aug 22, 2023 - 09:49 EDT

Monitoring

A fix has been implemented and a new android release is available in Google Play. Android version 5.0.163 was created for this incident.

Posted Aug 22, 2023 - 07:49 EDT

Identified

On some Android devices, the camera fails to initialize when taking certain photos in the app preventing pictures from being taken.

Posted Aug 21, 2023 - 12:19 EDT

This incident affected: Encircle Mobile app.