Platform Impaired

Incident Report for Encircle

Resolved

This incident has been resolved.
Posted Jan 22, 2025 - 15:51 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 22, 2025 - 10:29 EST

Investigating

We have identified an issue that is preventing Encircle from loading on the web app (computer). The mobile app can be used in Offline Mode and data created will sync to the servers once this issue is resolved and the app is put back into WiFi and Data or Wifi mode. We are working to resolve this as quickly as possible and apologize for the inconvenience.
Posted Jan 22, 2025 - 09:48 EST
This incident affected: Encircle Platform.