Platform impaired

Incident Report for Encircle

Resolved

This incident has been resolved.
Posted Aug 26, 2025 - 17:12 EDT

Identified

Apologies for the inconvenience. While we are working to bring the system back up, there is slowness in loading pages on the web and mobile app. We are working to resolve it as quickly as we can, and again apologize for the inconvenience.
Posted Aug 26, 2025 - 14:13 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 26, 2025 - 13:01 EDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 26, 2025 - 09:59 EDT

Identified

We have identified an issue that may cause pages to load slowly or fail to load on both web and the mobile app. We are working to resolve this issue as quickly as possible, and appreciate your patience.
Posted Aug 26, 2025 - 09:47 EDT
This incident affected: Encircle Platform.