Feature Impaired

Incident Report for Encircle

Resolved

This incident has been resolved.
Posted May 02, 2025 - 12:04 EDT

Monitoring

A fix has been implemented and we are monitoring the results. Pending imports should resume in about an hour.
Posted May 02, 2025 - 11:28 EDT

Investigating

We have found an issue that may cause importing Floor Plans into Xactimate to fail. You will not be charged for failed imports. We are working to resolve the issue as quickly as possible.
Posted May 02, 2025 - 11:02 EDT
This incident affected: Encircle Platform.