All Systems Operational

Uptime over the past 90 days. View historical uptime.
Encircle Platform ? Operational
90 days ago
99.7 % uptime
Today
Encircle Mobile app Operational
Encircle Web App ? Operational
90 days ago
99.98 % uptime
Today
Link by Encircle ? Operational
Encircle API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 11, 2025

No incidents reported today.

Jun 10, 2025
Feature Impaired
Resolved - This incident has been resolved.
Jun 10, 05:25 EDT
Identified - We have identified an issue that may delay permissions updates within Encircle. This may impact your ability to see claims after they have been created. We are working to resolve this as quickly as possible, and apologize for the inconvenience.
Jun 9, 11:11 EDT
Jun 9, 2025
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Phone Number Validation Update
Resolved - This incident has been resolved.
Jun 6, 17:04 EDT
Identified - Due to an update from our provider, please include the country code (e.g., +1 for North America) when entering phone numbers in the field. If that doesn’t resolve the issue, try adding the phone number on mobile instead of web.
We are working with them on the issue and expect this solution to be only needed temporarily.
Jun 6, 13:50 EDT
Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025
Platform impaired
Resolved - Our cloud provider was having issues with our primary database server, which led to service disruption. While the underlying issue was outside our control, we'll be looking to improve our response to situations like this in the future.
Jun 1, 05:46 EDT
Identified - An issue with the cloud provider is preventing our primary database to start properly. We are actively working with them to resolve this issue as soon as possible
Jun 1, 05:32 EDT
Investigating - We're having issues with our primary database. We're trying to restore operations as quickly as we can.
Jun 1, 05:03 EDT
May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

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